Information on what personal data Load Impact collects and how we process it
Collection of personal information
When you register for a Load Impact account, your are required to provide email contact information for us to be able to send you on-boarding information and verify your account. Other information such as your name, company name or affiliation, email address and location are optional to your discretion.
For subscriptions of premium accounts, we may collect additional personal information such as credit card number and billing address that is required to process the payment transaction. Load Impact has no knowledge about your full credit card number as this resides with our payment gateway providers.
Load Impact on such occassion may collect information about your transactions with us and/or with our business partners. This information might include information necessary to process payments, such as billing information and your credit card number.
Use of personal information
Load Impact uses the Personal Information it collects for the following general purposes:
Products and services provision
Billing, identification and authentication
Improvement of services
Analytics and reporting
You will automatically be subscribed to receive optional email messages, you may choose to unsubscribe at anytime. In addition to these optional email messages, Load Impact may contact you via email with transactional or relationship messages such as account status messages, security updates or notifications of changes in the terms of your account. These types of transactional or relationship email messages are not optional.
Load Impact may automatically receive and record information on our server logs from your browser, including your IP address, cookies and the pages you request.
Sharing of personal information
Load Impact does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners such as performance engineers, testing professionals, or consultants who work with or on behalf of Load Impact under confidentiality agreements.
A “cookie” is a small amount of data, which typically includes an anonymous unique identifier, which is sent to your browser and stored on your computer’s hard drive when you view a webpage, an advertisement, a video or other types of content. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you reject all cookies, or specifically reject cookies set by Load Impact, you may not be able to take full advantage of features of the Load Impact Service that require you to be signed in to your account or otherwise identify yourself.
Identify you as an account holder. Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
Keep track of preferences you specify while you are using Load Impact’s Sites, Services and Software.
Load Impact collects data about your activities that does not personally or directly identify you when you visit our website. This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address.
We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”).
Data transmission and storage